Question 1

Who manufactures Mayatar products?

Accepted Answer

Mayatar products are manufactured at our own manufacturing unit at Bangalore.

Question 2

Who manufactures Mayatar products?

Accepted Answer

Mayatar products are manufactured at our own manufacturing unit at Bangalore.

Question 3

What all interior product Mayatar deal with?

Accepted Answer

Mayatar deals with complete interior turnkey related products. Kindly contact us to know more.

Question 4

What all interior product Mayatar deal with?

Accepted Answer

Mayatar deals with complete interior turnkey related products. Kindly contact us to know more.

Question 5

What types of materials Mayatar team use?

Accepted Answer

We offer standard BWP/BWR plywood for wet areas and MR plywood for dry areas.

Question 6

What types of materials Mayatar team use?

Accepted Answer

We offer standard BWP/BWR plywood for wet areas and MR plywood for dry areas.

Question 7

What are all basic accessories and appliances are provided in all kitchen designs available in Mayatar online?

Accepted Answer

We provide most of the basic accessories and appliances depending on the size availabe at user site.

Question 8

What are all basic accessories and appliances are provided in all kitchen designs available in Mayatar online?

Accepted Answer

We provide most of the basic accessories and appliances depending on the size availabe at user site.

Question 9

Will there be anyone available at the site during execution or installation to supervise?

Accepted Answer

Yes. One of our site engineers will supervise the project and would provide timely updates.

Question 10

Will there be anyone available at the site during execution or installation to supervise?

Accepted Answer

Yes. One of our site engineers will supervise the project and would provide timely updates.

Question 11

Whether you complete all work at site or factory?

Accepted Answer

All modular finish work will be done at our factory and delivered to your site. Remaining installation and manual execution will be done at the site.

Question 12

Whether you complete all work at site or factory?

Accepted Answer

All modular finish work will be done at our factory and delivered to your site. Remaining installation and manual execution will be done at the site.

Question 13

What type of different finishes available in Mayatar?

Accepted Answer

We can provide finishes like laminated / pre-laminated (gloss or matte), Veneer, Duco\PU paint, Lacquered, wooden etc.

Question 14

What type of different finishes available in Mayatar?

Accepted Answer

We can provide finishes like laminated / pre-laminated (gloss or matte), Veneer, Duco\PU paint, Lacquered, wooden etc.

Question 15

What is the inside finish of the cabinets?

Accepted Answer

The inside finish of all cabinets is an off-white laminated finish.

Question 16

What will be the inside finish of all cabinates?

Accepted Answer

It will be of off-white laminated finish.

Question 17

Can you customize the kitchen to fit my house dimensions?

Accepted Answer

Absolutely! You can choose designs from our portal and submit them along with your floor plan for consultation. Our design team will gather your requirements, take measurements at your site, and modify the designs as needed. We'll provide 3D designs for you to visualize before finalizing.

Question 18

Do you customize the kitchen as per the dimensions of my house?

Accepted Answer

Yes, you can pick the designs from our portal and submit to us for consultation along with your attached floor plan. Our design team will interact with you to get the complete details of your requirements and we will take the actual measurement at your site. If required, we will modify your selected designs as per the actual measurement and we will provide 3D designs for you to visualize before finalizing.

Question 19

Does Mayatar offer more options to choose colors?

Accepted Answer

Yes, we offer a wide range of colors. We can help you in designing a mix and match of colors as well.

Question 20

Does Mayatar offer more options to choose colors?

Accepted Answer

Yes, we offer a wide range of colors. We can help you in designing a mix and match of colors as well.

Question 21

What are all prerequisite from my side, to have the site ready for installation?"

Accepted Answer

Please ensure flooring, tiling and at least the first coat of paint is done. Our teams will require power to use power tools during assembly and rest room at the site. Also, we require an entry pass if required as per property owner’s rules and regulations.

Question 22

What are all prerequisite from my side, to have the site ready for installation?"

Accepted Answer

Please ensure flooring, tiling and at least the first coat of paint is done. Our teams will require power to use power tools during assembly and rest room at the site. Also, we require an entry pass if required as per property owner’s rules and regulations.

Question 23

How long warranty period?

Accepted Answer

We give warranty up to 10 year on any manufacturing defects. For more info visit warranty page.

Question 24

How long warranty period?

Accepted Answer

We give warranty up to 10 year on any manufacturing defects. For more info visit warranty page.

Question 25

What are the payment terms?

Accepted Answer

Our payment terms are as follows: 50% upon placing an order online, 25% after production and before delivery, and 25% after delivery and before installation. Payments can be made via online payment links, NEFT, cheque, or cash.

Question 26

What would be the payment terms?

Accepted Answer

50% - On placing an order online.
25% - After production and before delivery for installation.
25% - After delivery at your site and before installation.
The payment can be done via online payment links/ NEFT/ cheque/ cash.

Question 27

Which are all things not considered under Mayatar warranty?

Accepted Answer

Damages due to usage of the product beyond its intended use, negligence, tampering, abuse, fire and natural calamity.
Scratches, rips etc.
No proper maintenance of the product.
Long periods of water contact.
Dismantling your modular kitchen.
The warranty obligation is a Limited Warranty and is for the repair, replacement or credit adjustment of the defective component. For more info please visit Warranty page.

Question 28

Which are all things not considered under Mayatar warranty?

Accepted Answer

Damages due to usage of the product beyond its intended use, negligence, tampering, abuse, fire and natural calamity.
Scratches, rips etc.
No proper maintenance of the product.
Long periods of water contact.
Dismantling your modular kitchen.
The warranty obligation is a Limited Warranty and is for the repair, replacement or credit adjustment of the defective component. For more info please visit Warranty page.

Question 29

What if I need service after the end of the warranty period? Will I be charged?

Accepted Answer

We are happy to provide after-sales services even after your warranty period expires. The service charges would be minimal; material charges may be incurred if anything needs replacing.

Question 30

What if I need service after the end of the warranty period? Will I be charged?

Accepted Answer

We are happy to provide after-sales services even after your warranty period expires. The service charges would be minimal; material charges may be incurred if anything needs replacing.

Question 31

Will the modular kitchen be damaged when exposed to water?

Accepted Answer

All our kitchens are designed to be resistant to the damage from water and heat. Our units are made of waterproof MDF and plywood and our backsplashes are hard-wearing and stain-proof, so there’s no risk of damage to a Mayatar kitchen.

Question 32

Will the modular kitchen be damaged when exposed to water?

Accepted Answer

All our kitchens are designed to be resistant to the damage from water and heat. Our units are made of waterproof MDF and plywood and our backsplashes are hard-wearing and stain-proof, so there’s no risk of damage to a Mayatar kitchen.

Question 33

What if I already have my own countertop?

Accepted Answer

If you want to keep your countertop, you have the option of just fitting our kitchen units around your existing surfaces. Prior to building your kitchen, we’ll just need to take some measurements to ensure that the units are built to fit with your countertop. (we can check, measure first to let you know if it’s possible, or else we’ll have to demolish but can’t take liability for countertop) . In case Mayatar team removes your existing counter top and fix it back after the cabinet is ready, it will be charged extra and also can’t take the liability for any breakage of the countertop.

Question 34

What if I already have my own countertop?

Accepted Answer

If you want to keep your countertop, you have the option of just fitting our kitchen units around your existing surfaces. Prior to building your kitchen, we’ll just need to take some measurements to ensure that the units are built to fit with your countertop. (we can check, measure first to let you know if it’s possible, or else we’ll have to demolish but can’t take liability for countertop) . In case Mayatar team removes your existing counter top and fix it back after the cabinet is ready, it will be charged extra and also can’t take the liability for any breakage of the countertop.

Question 35

Can I use my existing countertop with the Mayatar kitchen?

Accepted Answer

Yes, if you have a granite countertop provided by your builder, we can install it for an additional cost.

Question 36

I have a countertop but it is not installed. Can that be used with the Mayatar kitchen?

Accepted Answer

If your builder has provided you with granite, we’ll install for the extra cost.

Question 37

Can you replace my tiled kitchen if I don't like it?

Accepted Answer

Yes, we can demolish your existing tiled kitchen and install a new one for an additional cost.

Question 38

What if I have a tiled kitchen and I don’t like it?

Accepted Answer

We can demolish and install the new one for extra cost.

Question 39

Can I customize the kitchen and wardrobe cabinets?

Accepted Answer

We support a wide range of customization options with expert guidance. Please check with our experts during the site visit.

Question 40

Can I customize the kitchen and wardrobe cabinets?

Accepted Answer

We support a wide range of customization options with expert guidance. Please check with our experts during the site visit.

Question 41

How much will I have to pay for transportation and installation?

Accepted Answer

We provide free assembly and installation services.

Question 42

How much will I have to pay for transportation and installation?

Accepted Answer

We provide free assembly and installation services.

Question 43

Care Instructions for your modular kitchen\Furniture

Accepted Answer

Caring for glossy and veneer finishes
Avoid excessive exposure to moisture, heat, water, and spillages.
Use coasters to prevent direct contact with hot plates and cups.
To clean, lightly wet a soft cloth, rub gently and wipe dry.
Avoid acidic and abrasive cleaning products.
Cleaning metal hardware and hinges.
Lightly dust hinges and other hardware with a soft brush to remove debris.
Clean with warm water and mild detergent.
Avoid corrosive cleaning agents and moistures.

Question 44

Care Instructions for your modular kitchen\Furniture

Accepted Answer

Caring for glossy and veneer finishes
Avoid excessive exposure to moisture, heat, water, and spillages.
Use coasters to prevent direct contact with hot plates and cups.
To clean, lightly wet a soft cloth, rub gently and wipe dry.
Avoid acidic and abrasive cleaning products.
Cleaning metal hardware and hinges.
Lightly dust hinges and other hardware with a soft brush to remove debris.
Clean with warm water and mild detergent.
Avoid corrosive cleaning agents and moistures.

Question 45

What are the payment options which Mayatar provides me?

Accepted Answer

Credit Card :
AMEX
Cards
Visa
MasterCard
Diners
Rupay
We also support international credit cards.
Debit Card : We accepts all debit cards that are available in India.
Visa
MasterCard
Rupay
Maestro
We also support international debit cards.
Net Banking : We support 50 online banking options available in India.
Kotak Mahindra Bank
Andhra Bank
Airtel Payments Bank
AXIS Bank NetBanking
The Bharat Co-op. Bank Ltd
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank Of India
Citibank Netbanking
Punjab National Bank – Corporate Banking
Corporation Bank
Catholic Syrian Bank
Cosmos Bank
City Union Bank
DCB Bank
Dena Bank
Dhanlaxmi Bank
Deutsche Bank
Federal Bank
HDFC Bank
ICICI Netbanking
IDBI Bank
IDFC Netbanking
Indian Bank
IndusInd Bank
Indian Overseas Bank
Jammu and Kashmir Bank
Janata Sahakari Bank Pune
Karnataka Bank
Karur Vysya – Retail Netbanking
Karur Vysya – Corporate Netbanking
Lakshmi Vilas Bank – Corporate Netbanking
Lakshmi Vilas Bank – Retail Netbanking
Oriental Bank of Commerce
Punjab And Maharashtra Co-operative Bank Limited
Punjab National Bank – Retail Banking
Punjab And Sind Bank
State Bank of India
South Indian Bank
Saraswat Bank
Shamrao Vithal Co-operative Bank Ltd.
Syndicate Bank
The Nainital Bank
Tamilnad Mercantile Bank
Union Bank – Retail Netbanking
Union Bank – Corporate Netbanking
UCO Bank
United Bank Of India
Vijaya Bank
Yes Bank
UPI : Unified Payment Interface is a new mobile first payment mode for making payments to friends or businesses. This is launched by National Payments Corporation of India (NPCI) and regulated by RBI.
EMI : You might find it convenient to pay the total amount in installments. Mayatar has partnered with various banks to provide this option to customers on our checkout pages so that you have one more reason to buy your product and thus enjoy very high success rates.
EMI Option for the following banks.
CITI EMI
AMEX EMI
HDFC EMI
Axis EMI
Kotak EMI
ICICI EMI
SBI EMI
INDUSIND EMI
HSBC
AXIS Debit Card EMI
ICICI Debit Card EMI
RBL
STANDARD CHARTERED BANK
YES BANK
Wallets : 7 different Wallets on all checkout experiences. 
FreeCharge
OlaMoney
Oxigen
ItzCash
JioMoney
PayCash
Yes Pay
Google Pay
Phone Pay

Question 46

What are the payment options which Mayatar provides me?

Accepted Answer

Credit Card :
AMEX
Cards
Visa
MasterCard
Diners
Rupay
We also support international credit cards.
Debit Card : We accepts all debit cards that are available in India.
Visa
MasterCard
Rupay
Maestro
We also support international debit cards.
Net Banking : We support 50 online banking options available in India.
Kotak Mahindra Bank
Andhra Bank
Airtel Payments Bank
AXIS Bank NetBanking
The Bharat Co-op. Bank Ltd
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank Of India
Citibank Netbanking
Punjab National Bank – Corporate Banking
Corporation Bank
Catholic Syrian Bank
Cosmos Bank
City Union Bank
DCB Bank
Dena Bank
Dhanlaxmi Bank
Deutsche Bank
Federal Bank
HDFC Bank
ICICI Netbanking
IDBI Bank
IDFC Netbanking
Indian Bank
IndusInd Bank
Indian Overseas Bank
Jammu and Kashmir Bank
Janata Sahakari Bank Pune
Karnataka Bank
Karur Vysya – Retail Netbanking
Karur Vysya – Corporate Netbanking
Lakshmi Vilas Bank – Corporate Netbanking
Lakshmi Vilas Bank – Retail Netbanking
Oriental Bank of Commerce
Punjab And Maharashtra Co-operative Bank Limited
Punjab National Bank – Retail Banking
Punjab And Sind Bank
State Bank of India
South Indian Bank
Saraswat Bank
Shamrao Vithal Co-operative Bank Ltd.
Syndicate Bank
The Nainital Bank
Tamilnad Mercantile Bank
Union Bank – Retail Netbanking
Union Bank – Corporate Netbanking
UCO Bank
United Bank Of India
Vijaya Bank
Yes Bank
UPI : Unified Payment Interface is a new mobile first payment mode for making payments to friends or businesses. This is launched by National Payments Corporation of India (NPCI) and regulated by RBI.
EMI : You might find it convenient to pay the total amount in installments. Mayatar has partnered with various banks to provide this option to customers on our checkout pages so that you have one more reason to buy your product and thus enjoy very high success rates.
EMI Option for the following banks.
CITI EMI
AMEX EMI
HDFC EMI
Axis EMI
Kotak EMI
ICICI EMI
SBI EMI
INDUSIND EMI
HSBC
AXIS Debit Card EMI
ICICI Debit Card EMI
RBL
STANDARD CHARTERED BANK
YES BANK
Wallets : 7 different Wallets on all checkout experiences. 
FreeCharge
OlaMoney
Oxigen
ItzCash
JioMoney
PayCash
Yes Pay
Google Pay
Phone Pay

Question 47

What should I do if a transaction fails?

Accepted Answer

Transactions could fail due to multiple reasons. Please check for the following:
Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
Your Internet connection is not disrupted in the process
If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to contact@mayatar.com.

Question 48

What should I do if a transaction fails?

Accepted Answer

Transactions could fail due to multiple reasons. Please check for the following:
Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
Your Internet connection is not disrupted in the process
If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to contact@mayatar.com.

Question 49

Will I be asked to share card information, account information or passwords over phone or email?"

Accepted Answer

Mayatar team will never request you to share any of your payment details over email or over phone.

Question 50

Will I be asked to share card information, account information or passwords over phone or email?"

Accepted Answer

Mayatar team will never request you to share any of your payment details over email or over phone.

Question 51

What other things should I keep in mind during an online transaction?

Accepted Answer

During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Mayatar website with your order details which you can keep a copy of.
Never press the browser back button when the transaction is still currently being done.

Question 52

What other things should I keep in mind during an online transaction?

Accepted Answer

During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the Mayatar website with your order details which you can keep a copy of.
Never press the browser back button when the transaction is still currently being done.

Question 53

What can I do if my product is damaged?

Accepted Answer

First off, apologies if that happens.
If you notice that you are facing issues with your furniture, please feel free to write to us at contact@mayatar.com or call us at 888 44 777 92
We will file a complaint on your behalf and have our After Sales team call you.
In case your product(s) has crossed our warranty period, we can’t promise that we will replace or repair for you. However, do reach out to us and we’ll surely try to help as best as we can.

Question 54

What can I do if my product is damaged?

Accepted Answer

First off, apologies if that happens.
If you notice that you are facing issues with your furniture, please feel free to write to us at contact@mayatar.com or call us at 888 44 777 92
We will file a complaint on your behalf and have our After Sales team call you.
In case your product(s) has crossed our warranty period, we can’t promise that we will replace or repair for you. However, do reach out to us and we’ll surely try to help as best as we can.

FAQ

Frequently asked questions

Who manufactures Mayatar products?

Who manufactures Mayatar products?

What all interior product Mayatar deal with?

What all interior product Mayatar deal with?

What types of materials Mayatar team use?

What types of materials Mayatar team use?

What are all basic accessories and appliances are provided in all kitchen designs available in Mayatar online?

What are all basic accessories and appliances are provided in all kitchen designs available in Mayatar online?

Will there be anyone available at the site during execution or installation to supervise?

Will there be anyone available at the site during execution or installation to supervise?

Whether you complete all work at site or factory?

Whether you complete all work at site or factory?

What type of different finishes available in Mayatar?

What type of different finishes available in Mayatar?

What is the inside finish of the cabinets?

What will be the inside finish of all cabinates?

Can you customize the kitchen to fit my house dimensions?

Do you customize the kitchen as per the dimensions of my house?

Does Mayatar offer more options to choose colors?

Does Mayatar offer more options to choose colors?

What are all prerequisite from my side, to have the site ready for installation?"

What are all prerequisite from my side, to have the site ready for installation?"

How long warranty period?

How long warranty period?

What are the payment terms?

What would be the payment terms?

Which are all things not considered under Mayatar warranty?

Which are all things not considered under Mayatar warranty?

What if I need service after the end of the warranty period? Will I be charged?

What if I need service after the end of the warranty period? Will I be charged?

Will the modular kitchen be damaged when exposed to water?

Will the modular kitchen be damaged when exposed to water?

What if I already have my own countertop?

What if I already have my own countertop?

Can I use my existing countertop with the Mayatar kitchen?

I have a countertop but it is not installed. Can that be used with the Mayatar kitchen?

Can you replace my tiled kitchen if I don't like it?

What if I have a tiled kitchen and I don’t like it?

Can I customize the kitchen and wardrobe cabinets?

Can I customize the kitchen and wardrobe cabinets?

How much will I have to pay for transportation and installation?

How much will I have to pay for transportation and installation?

Care Instructions for your modular kitchen\Furniture

Care Instructions for your modular kitchen\Furniture

What are the payment options which Mayatar provides me?

What are the payment options which Mayatar provides me?

What should I do if a transaction fails?

What should I do if a transaction fails?

Will I be asked to share card information, account information or passwords over phone or email?"

Will I be asked to share card information, account information or passwords over phone or email?"

What other things should I keep in mind during an online transaction?

What other things should I keep in mind during an online transaction?

What can I do if my product is damaged?

What can I do if my product is damaged?

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